Last Updated: July 4, 2026

At SKYLRK, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Refund & Returns Policy below before requesting a return or exchange.

 

Return Eligibility

You may request a return or exchange within 7 days of receiving your order, provided that the item meets all of the following conditions:

 

    • The item is unworn, unused, and unwashed.
    • All original tags are attached.
    • The item is in its original packaging.
    • The item is free from stains, odors, or damage caused after delivery.
    • Proof of purchase is provided.

 

Items that do not meet these conditions may not be accepted.

 

Non-Returnable Items

The following items cannot be returned or exchanged:

 

    • Sale or clearance items.
    • Gift cards.
    • Items marked as Final Sale.
    • Products that have been worn, washed, altered, or damaged after delivery.

 

 

Incorrect or Defective Items

If you receive an incorrect, damaged, or defective item, please contact us within 7 days of delivery.

Please include:

 

    • Your order number.
    • Clear photos of the product.
    • Photos of the packaging (if applicable).
    • A brief description of the issue.

 

After reviewing your request, we will provide an appropriate solution, which may include a replacement, exchange, or refund.

 

Exchanges

If you wish to exchange an item for a different size or color, please contact our support team.

Exchanges are subject to stock availability. If the requested item is unavailable, we may offer an alternative product or issue a refund where applicable.

 

Return Shipping

Unless the item is defective or sent in error, customers are responsible for return shipping costs.

We recommend using a trackable shipping service, as SKYLRK is not responsible for returned packages that are lost or damaged during transit.

 

Refund Process

Once your returned item has been received and inspected, we will notify you of the status of your refund.

If approved:

 

    • Refunds will be issued to your original payment method.
    • Processing times may vary depending on your payment provider.
    • Most refunds are completed within 5–10 business days after approval.

 

Shipping charges are generally non-refundable unless the return is due to our error.

 

Order Cancellations

Orders may only be cancelled before they have been processed or shipped.

Once an order has entered processing or has been dispatched, it cannot be cancelled.

 

Late or Missing Refunds

If you have not received your refund:

 

    1. Check your bank account.
    2. Contact your credit card provider or payment provider.
    3. Contact your bank, as processing times may vary.

 

If you still have not received your refund after completing these steps, please contact our support team.

 

How to Request a Return

To start a return or exchange, please contact us with:

 

    • Order Number
    • Full Name
    • Email Address
    • Reason for Return
    • Photos (if the item is damaged or incorrect)

 

Our customer support team will provide further instructions once your request has been reviewed.

 

Contact Us

If you have any questions regarding this Refund & Returns Policy, please contact us:

Store Name: SKYLRK

Website: https://skylrkstore.us

Email: support@skylrkstore.us

Thank you for shopping with SKYLRK. We appreciate your trust and look forward to serving you again.